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**Playbook | Need help?**

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Turn hard conversations into high-trust collaboration

Conflict is unavoidable. Unmanaged conflict kills trust, slows execution, and drains teams.

This isn’t a “how to win the argument” tool. It’s a system for unpacking root causes and protecting relationships.

I use this playbook to handle messy debates, rebuild alignment with peers, and coach direct reports through emotionally charged situations.

When to Use This

[https://embed-v2.testimonial.to/badge/darpan-dadhaniya?backgroundColor=513dd9&starColor=ffa500&fontColor=ffffff&fontFamily=Roboto&reviewTerm=review&fontSize=16&avatarSelection=automated&reviewTermPlural=reviews&alignment=center&customTemplate=Loved+by+{total}+teams&data-resize="true" data-resize-width="true" style="width:fit-content"](https://embed-v2.testimonial.to/badge/darpan-dadhaniya?backgroundColor=513dd9&starColor=ffa500&fontColor=ffffff&fontFamily=Roboto&reviewTerm=review&fontSize=16&avatarSelection=automated&reviewTermPlural=reviews&alignment=center&customTemplate=Loved+by+{total}+teams&data-resize="true" data-resize-width="true" style="width:fit-content")

https://testimonial.to/darpan-dadhaniya

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Click Duplicate template in the top bar if you use Notion.

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Conflict Summary

Describe here

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Conflict Type Diagnostic

Describe here

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Content Conflicts

Yours Theirs
Substantive Goals E.g. I want to ship fast. E.g. They want perfect UX.
Procedural Approach E.g. I prefer quick prioritization. E.g. They want consensus.
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Relational Conflicts

Yours Theirs
Esteem Needs E.g. I felt dismissed in front of the team. E.g. They want recognition.
Control Needs E.g. I want decision-making clarity. E.g. They want shared control.
Connectedness Needs E.g. I feel disconnected. E.g. They feel excluded.
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Root Causes

Yours Theirs
Stated Core Values E.g. I value speed and ownership.. E.g. They value harmony and trust.
Expressed Emotions E.g. I said I was frustrated. E.g. They said they felt ignored.
Felt Emotions E.g. I felt disrespected. E.g. They may feel insecure.
Punctuation/Timing E.g. I think it started after a missed handoff. E.g. They think it started when I skipped their input.
Personal Conflict Style E.g. I confront directly. E.g. They avoid or deflect.
Power Dynamics E.g. I feel micromanaged. E.g. They feel bypassed.
Risk + Consequence E.g. I risk team morale. E.g. They risk leadership trust.
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Moving forward

Next Step Goal Deadline
E.g. Set up a 1:1. E.g. Rebuild alignment. E.g. By Friday.
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More context via Introduction to Conflict. Northouse, Peter G*.* (SAGE 2014)

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Companion Playbooks

This is part of a suite of playbooks.

Think Metrics, Roadmaps, Prioritization, Experimentation, and more | Check out Playbooks

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